Own a portfolio of treasury and payments clients through their lifecycle.
What you'll do
- Own onboarding and health for 12–15 accounts
- Run quarterly business reviews
- Capture and prioritise product feedback
- Partner with support to keep escalations rare
What we're looking for
- 4+ years in customer success or account management
- Comfortable in financial or technical domains
- Excellent follow-through and documentation habits
- Willingness to travel to client sites a few times a year
Why join
- Comprehensive health cover
- 401(k) matching
- Equity
- Hybrid: three days in Austin