Keep our care teams running, measured and continuously improving.
What you'll do
- Own staffing models and scheduling quality
- Lead quality and compliance reviews
- Work with engineering on care-tooling requirements
- Coach team leads and help resolve escalations
What we're looking for
- 7+ years healthcare operations, 3 in leadership
- Familiarity with telehealth regulatory basics
- Comfortable with data — you interrogate numbers yourself
- Track record of calm, decisive improvement work
Why join
- Health, dental and vision
- 401(k) matching
- Remote flexibility
- Professional development budget